FAQs
We're here to help! If you have a question we've probably answered it below. Don't see your question?
Contact us at support@benslabworks.com.
General
Ben's Lab is formulated for men and women looking to support and protect their scalp from androgenetic alopecia (pattern hair loss). While hair loss is multifactorial, all of our scalps are reliant on the same nutrients and susceptible to the common causes of hair miniaturization.
We developed a daily care routine that includes a supplement and topical serum that work in tandem to defy hair loss from the inside out.
Ben's Lab is formulated for men and women looking to support and protect their scalp from androgenetic alopecia (pattern hair loss). While hair loss is multifactorial, all of our scalps are reliant on the same nutrients and susceptible to the common causes of hair miniaturization.
We developed a daily care routine that includes a supplement and topical serum that work in tandem to defy hair loss from the inside out.
While every body is different, most people can expect to see meaningful results in 1 to 6 months.
A third-party clinical trial showed that daily application of the scalp serum reduced shedding by 72% on average after one month of use. In a randomized, double-blind, placebo-controlled study conducted on 88 healthy adults with mild to moderate hair damage, participants experienced visible hair thickness and density improvement around three months and more significant improvement at five months.
While every body is different, most people can expect to see meaningful results in 1 to 6 months.
A third-party clinical trial showed that daily application of the scalp serum reduced shedding by 72% on average after one month of use. In a randomized, double-blind, placebo-controlled study conducted on 88 healthy adults with mild to moderate hair damage, participants experienced visible hair thickness and density improvement around three months and more significant improvement at five months.
Ben's Lab dedicates itself to researching and crafting natural remedies for scalp conditions. We formulated a formula tailored specifically for hair growth, harnessing our most effective ingredients. Here's what makes Ben's Lab unique:
A research-centric approach: Tired of all the exaggerated and unproven claims in the industry, we strongly value having research-centric approach which involves extensive research, high-standard sourcing criteria, and rigorous testing.
Addressing the root cause: We believe that hair growth products today overlook the root causes by relying on harmful chemicals. Our formula works to support the three pillars for healthy follicle function: suppressing chronic inflammation, controlling oxidative stress, and promoting cell growth.
Ingredient bioavailability: The more your body can absorb and utilize nutrients, the more impact those nutrients will have. The ingredients found in Ben's Lab are selected for their absorbability, potency, and effectiveness.
Ben's Lab dedicates itself to researching and crafting natural remedies for scalp conditions. We formulated a formula tailored specifically for hair growth, harnessing our most effective ingredients. Here's what makes Ben's Lab unique:
A research-centric approach: Tired of all the exaggerated and unproven claims in the industry, we strongly value having research-centric approach which involves extensive research, high-standard sourcing criteria, and rigorous testing.
Addressing the root cause: We believe that hair growth products today overlook the root causes by relying on harmful chemicals. Our formula works to support the three pillars for healthy follicle function: suppressing chronic inflammation, controlling oxidative stress, and promoting cell growth.
Ingredient bioavailability: The more your body can absorb and utilize nutrients, the more impact those nutrients will have. The ingredients found in Ben's Lab are selected for their absorbability, potency, and effectiveness.
Ben's Lab products are formulated to promote hair wellness and growth for all types of hair. While the characteristics of hair strands may vary by ethnicity, the underlying root causes for healthy hair follicle development affect all people equally.
Ben's Lab products are formulated to promote hair wellness and growth for all types of hair. While the characteristics of hair strands may vary by ethnicity, the underlying root causes for healthy hair follicle development affect all people equally.
We’ve spent over two decades researching and experimenting with different natural ingredients. While ingredient selection and sourcing is important, it's only one of the components we consider when we think of quality. Manufacturing and testing are also important, and we go above and beyond industry standards to ensure quality. Our preclinical tests validate safety and functionality, while human clinical trials follow strict regulations and conform high standards.
We’ve spent over two decades researching and experimenting with different natural ingredients. While ingredient selection and sourcing is important, it's only one of the components we consider when we think of quality. Manufacturing and testing are also important, and we go above and beyond industry standards to ensure quality. Our preclinical tests validate safety and functionality, while human clinical trials follow strict regulations and conform high standards.
Our clinical studies saw no reported adverse side effects. There were reports of users seeing improved skin condition and stronger nails.
Our clinical studies saw no reported adverse side effects. There were reports of users seeing improved skin condition and stronger nails.
No, Ben's Lab is 100% drug-free.
No, Ben's Lab is 100% drug-free.
Ben's Lab is formulated without any of the common allergens and additives including: GMOs, soy, eggs, dairy, gluten, milk, peanuts, tree nuts, wheat, yeast, artificial flavors, and artificial colors. As always, when you start a new regimen, pay attention to your body and how it makes you feel. Discontinue use and consult your doctor if it causes any discomfort or negative reactions.
Ben's Lab is formulated without any of the common allergens and additives including: GMOs, soy, eggs, dairy, gluten, milk, peanuts, tree nuts, wheat, yeast, artificial flavors, and artificial colors. As always, when you start a new regimen, pay attention to your body and how it makes you feel. Discontinue use and consult your doctor if it causes any discomfort or negative reactions.
Yes, our scalp care product is vegan.
Yes, our scalp care product is vegan.
Finasteride is a chemical compound that competes with testosterone in binding to 5-alpha reductase, preventing the conversion of testosterone into DHT. Finasteride has shown efficacy in treating hair loss, but interferes with the normal hormonal processes, potentially causing various side effects, including sexual dysfunction and changes in mood.
Ben's Lab has found that DHT activity increases the inflammatory cytokine IL-6 in hair follicles. Our supplements do not compete with testosterone in binding, but instead inhibit harmful byproducts which include inflammation and oxidative stress.
Finasteride is a chemical compound that competes with testosterone in binding to 5-alpha reductase, preventing the conversion of testosterone into DHT. Finasteride has shown efficacy in treating hair loss, but interferes with the normal hormonal processes, potentially causing various side effects, including sexual dysfunction and changes in mood.
Ben's Lab has found that DHT activity increases the inflammatory cytokine IL-6 in hair follicles. Our supplements do not compete with testosterone in binding, but instead inhibit harmful byproducts which include inflammation and oxidative stress.
Minoxidil is a chemical stimulant that promotes hair regrowth by increasing blood flow to the hair follicle, which may help reverse the miniaturization of follicles. However, Minoxidil is a reactive solution and does not address the root cause of hair becoming miniaturized to begin with.
Ben's Lab products are formulated from natural compounds that address the root causes of a hair's shortened growth phase: suppressing chronic inflammation, controlling oxidative stress, and promoting cell growth. Our formula works at the root of hair follicles supporting long-term health and growth.
Minoxidil is a chemical stimulant that promotes hair regrowth by increasing blood flow to the hair follicle, which may help reverse the miniaturization of follicles. However, Minoxidil is a reactive solution and does not address the root cause of hair becoming miniaturized to begin with.
Ben's Lab products are formulated from natural compounds that address the root causes of a hair's shortened growth phase: suppressing chronic inflammation, controlling oxidative stress, and promoting cell growth. Our formula works at the root of hair follicles supporting long-term health and growth.
Yes, all of our products have been examined and cleared by the FDA. Our hair products are developed and manufactured in South Korea in an FDA-certified facility that adheres to the requirements of the United States Food and Drug Administration (FDA) and uses Current Good Manufacturing Practices (CGMPs) to ensure its safety.
Yes, all of our products have been examined and cleared by the FDA. Our hair products are developed and manufactured in South Korea in an FDA-certified facility that adheres to the requirements of the United States Food and Drug Administration (FDA) and uses Current Good Manufacturing Practices (CGMPs) to ensure its safety.
Ben's Lab is manufactured in South Korea in a Good Manufacturing Practices (GMP) certified facility. GMP are a set of guidelines outlining a system of manufacturing processes and procedures which gives you the assurance that Ben's Lab is produced in a sterile environment and that it contains exactly what is written on the label.
Ben's Lab is manufactured in South Korea in a Good Manufacturing Practices (GMP) certified facility. GMP are a set of guidelines outlining a system of manufacturing processes and procedures which gives you the assurance that Ben's Lab is produced in a sterile environment and that it contains exactly what is written on the label.
Both Ben's Lab Hair Supplements and Scalp Serum have a shelf life of 2 years.
Both Ben's Lab Hair Supplements and Scalp Serum have a shelf life of 2 years.
You're not the only who's asked! Ben’s Lab was named after our laboratory founder, Dr. Jong Moon Jeong’s beloved son... Ben.
You're not the only who's asked! Ben’s Lab was named after our laboratory founder, Dr. Jong Moon Jeong’s beloved son... Ben.
Usage
Our products have been clinically tested on users with sensitive scalps and are formulated with natural ingredients and natural fragrance. If you have a sensitive scalp, we recommend doing a patch test before incorporating Ben's Lab products into your scalp care routine.
Our products have been clinically tested on users with sensitive scalps and are formulated with natural ingredients and natural fragrance. If you have a sensitive scalp, we recommend doing a patch test before incorporating Ben's Lab products into your scalp care routine.
Yes, but we don't recommend it. We use 100 mcg of high-quality Biotin, and there's no research saying that additional Biotin will help. In fact, some customers who get too much Biotin can experience acne breakouts and rashes.
Yes, but we don't recommend it. We use 100 mcg of high-quality Biotin, and there's no research saying that additional Biotin will help. In fact, some customers who get too much Biotin can experience acne breakouts and rashes.
Yes! Seeing results is exciting and motivating, but the truth is that you need to consistently care for your scalp to to see continued results. Similar to skincare, scalp care should be a part of your daily routine for healthy, long-lasting hair.
Yes! Seeing results is exciting and motivating, but the truth is that you need to consistently care for your scalp to to see continued results. Similar to skincare, scalp care should be a part of your daily routine for healthy, long-lasting hair.
Our products are formulated to support healthy hair follicle development. They do not contain any ingredients associated with causing excess shedding or thinning after usage ends.
Our products are formulated to support healthy hair follicle development. They do not contain any ingredients associated with causing excess shedding or thinning after usage ends.
For the Ben's Lab Hair Supplements, anytime is a good time to take it as long as you take it with food for maximum absorption. For the Ben's Lab Scalp Serum, application time is irrelevant as long as you are letting the serum dry out naturally. Most users find it easiest to apply the serum as part of their nighttime routine. This ensures the serum gets absorbed by your scalp while you sleep.
For the Ben's Lab Hair Supplements, anytime is a good time to take it as long as you take it with food for maximum absorption. For the Ben's Lab Scalp Serum, application time is irrelevant as long as you are letting the serum dry out naturally. Most users find it easiest to apply the serum as part of their nighttime routine. This ensures the serum gets absorbed by your scalp while you sleep.
All of our scalp products are formulated with clean, natural ingredients that are not associated with any side effects during pregnancy or while breastfeeding. We do recommend always consulting with your physician before using any new products.
All of our scalp products are formulated with clean, natural ingredients that are not associated with any side effects during pregnancy or while breastfeeding. We do recommend always consulting with your physician before using any new products.
A well-balanced thyroid is necessary for healthy hair growth. An imbalance can be a hidden cause contributing to poor hair health. There are no known problems taking Ben's Lab with thyroid medications. As always, if you have a medical condition or are taking prescription medications, we advise you consult with your doctor before beginning any new dietary supplement.
A well-balanced thyroid is necessary for healthy hair growth. An imbalance can be a hidden cause contributing to poor hair health. There are no known problems taking Ben's Lab with thyroid medications. As always, if you have a medical condition or are taking prescription medications, we advise you consult with your doctor before beginning any new dietary supplement.
Shipping & Returns
At this time, we only ship within the United States. Unfortunately, we are unable to ship to P.O. boxes at this time.
At this time, we only ship within the United States. Unfortunately, we are unable to ship to P.O. boxes at this time.
All orders shipped from our facilities in northern Virginia.
All orders shipped from our facilities in northern Virginia.
We do! We offer free standard shipping on all orders in the United States. If you’d like to purchase an expedited shipping method, this can be done during checkout.
We do! We offer free standard shipping on all orders in the United States. If you’d like to purchase an expedited shipping method, this can be done during checkout.
Once your order is placed you'll receive an email with your tracking information. If you do not receive the email within a day, don't forget to check the "spam" folder. Your order will be shipped within 1-3 business days.
If you believe your package was lost, please send an email to support@benslabworks.com. We cannot replace items until the package has been confirmed to be missing.
Once your order is placed you'll receive an email with your tracking information. If you do not receive the email within a day, don't forget to check the "spam" folder. Your order will be shipped within 1-3 business days.
If you believe your package was lost, please send an email to support@benslabworks.com. We cannot replace items until the package has been confirmed to be missing.
If you made any errors while entering your order, please contact us directly at support@benslabworks.com. We will do everything we can to ensure the correct delivery of your order.
If you made any errors while entering your order, please contact us directly at support@benslabworks.com. We will do everything we can to ensure the correct delivery of your order.
Immediately report any delivery issues by contacting us directly at support@benslabworks.com. It is crucial that you contact us quickly, as we are unable to assist with items outside of the 30-day return policy timeframe.
We require a photo of the damaged items and/or package. Any damaged package will need to be returned to our warehouse for further evaluation. Our team will reach out to send a replacement.
Immediately report any delivery issues by contacting us directly at support@benslabworks.com. It is crucial that you contact us quickly, as we are unable to assist with items outside of the 30-day return policy timeframe.
We require a photo of the damaged items and/or package. Any damaged package will need to be returned to our warehouse for further evaluation. Our team will reach out to send a replacement.
We are so bummed that you were not satisfied with your Ben's Lab purchase, but we understand and want you to be happy. To start the return process, please contact us directly at support@benslabworks.com.
We are so bummed that you were not satisfied with your Ben's Lab purchase, but we understand and want you to be happy. To start the return process, please contact us directly at support@benslabworks.com.
Unfortunately, shipping costs are non-refundable. You are responsible for paying the shipping cost to return the items. We highly recommend that if you are shipping an item over $50, you use a shipping service with reliable tracking or insurance. If a returned item is lost in transit to us, we cannot issue a refund.
Unfortunately, shipping costs are non-refundable. You are responsible for paying the shipping cost to return the items. We highly recommend that if you are shipping an item over $50, you use a shipping service with reliable tracking or insurance. If a returned item is lost in transit to us, we cannot issue a refund.
We want to save your hair and the environment! All of our external packaging is made of paper material and is recyclable. We strongly encourage customers to recycle our packaging when possible. The Hair Supplement bottle can be recycled; however, the scalp serum bottle cannot.
We want to save your hair and the environment! All of our external packaging is made of paper material and is recyclable. We strongly encourage customers to recycle our packaging when possible. The Hair Supplement bottle can be recycled; however, the scalp serum bottle cannot.
Ordering
If you need to change or cancel an existing order, please contact us directly at support@benslabworks.com.
If you need to change or cancel an existing order, please contact us directly at support@benslabworks.com.
All of our promotional offerings are emailed to our subscribers. Sign up for our newsletter to be notified about the special offers, product updates, and success stories!
All of our promotional offerings are emailed to our subscribers. Sign up for our newsletter to be notified about the special offers, product updates, and success stories!
Each order allows for one promo code. Offers cannot be combined. All offers are available for a limited time and cannot be used once they expire. Promotions are not redeemable for cash value.
Each order allows for one promo code. Offers cannot be combined. All offers are available for a limited time and cannot be used once they expire. Promotions are not redeemable for cash value.
Hair Loss
The most common type of hair loss worldwide for men and women is hereditary hair loss. Also known as androgenetic alopecia, which is determined by your genetics and age. Unfortunately, you can't alter your genes and you will never get any younger than you are now.
However, the good news is that there are factors you can control to keep your hair fuller and ticker for longer. Hormones, inflammation, chronic stress, and poor nutrition are key factors can severely shorten the anagen (growth) phase of your hair, which eventually leads to hair thinning and loss. Learn more about how Ben's Lab works to defy hair loss.
The most common type of hair loss worldwide for men and women is hereditary hair loss. Also known as androgenetic alopecia, which is determined by your genetics and age. Unfortunately, you can't alter your genes and you will never get any younger than you are now.
However, the good news is that there are factors you can control to keep your hair fuller and ticker for longer. Hormones, inflammation, chronic stress, and poor nutrition are key factors can severely shorten the anagen (growth) phase of your hair, which eventually leads to hair thinning and loss. Learn more about how Ben's Lab works to defy hair loss.
While there is no proven cure that can prevent hair loss, there are things you can do to help. There are clinically proven solutions that can help prolong the life cycle of the hair follicle while promoting strong regrowth.
While there is no proven cure that can prevent hair loss, there are things you can do to help. There are clinically proven solutions that can help prolong the life cycle of the hair follicle while promoting strong regrowth.
Male Pattern Hair Loss (MPHL), also known as androgenetic alopecia, is way more common than you may think. You’re not alone, as MPHL affects around one out of every five men in their 20s, 1 in 3 men in their 30s, and nearly half of all men in their 40s (HealthDirect). Crazy, right?
Male Pattern Hair Loss (MPHL), also known as androgenetic alopecia, is way more common than you may think. You’re not alone, as MPHL affects around one out of every five men in their 20s, 1 in 3 men in their 30s, and nearly half of all men in their 40s (HealthDirect). Crazy, right?
Female Pattern Hair Loss (FPHL), otherwise known as androgenetic alopecia, is a type of hair loss that affects many women and is something that is determined at birth. FPHL is clinically detectable in 12% of women by age 29, 25% by age 49, 41% by age 69, and upwards of 50% by age 79.
That said, female hair loss is more common than you may think for younger women. Stress, poor nutrition, and other environmental factors may be causing other types of female hair loss.
Female Pattern Hair Loss (FPHL), otherwise known as androgenetic alopecia, is a type of hair loss that affects many women and is something that is determined at birth. FPHL is clinically detectable in 12% of women by age 29, 25% by age 49, 41% by age 69, and upwards of 50% by age 79.
That said, female hair loss is more common than you may think for younger women. Stress, poor nutrition, and other environmental factors may be causing other types of female hair loss.